Question 1

Version 2.0 - Release Notes

Accepted Answer

| Version 2.0 Release Date: 12-May-2020

Overall a lot of functionalities are added in different modules along with UI changes and bug resolutions. Major features added are Folder sharing, Project templates, Account subscription page, help documents and server caching.

Project

Project can be created using a template now. Choose the default template or your custom template while creating a project. This will add all phases as per template into new project. Custom templates can be created in ‘Module wise settings’ in ‘Settings’ by account admins.

Choose Project Template

| Kindly refer this document to manage project templates. How to create project templates?

Dashboard

Timeline is now more informative. Users can see information about their important events on the timeline itself.

New Dashboard

“Assigned By” field is added in the new task creation screen.

Assigned By

Users can add a manual time record for a particular task from the task’s detail view by clicking the ‘+’ icon beside a timer.

![Manual Time Record](https://storage.crisp.chat/users/helpdesk/website/2da846f00bc18200/manual-timerecord_k07s

Question 2

How can I remove internal member(employee) from my account?

Accepted Answer

Contacts allows you to add and manage your connections. HUB only allows working with your connections. You can add your internal members(employees) and external members like clients, consultants, vendors or any other redbracket users. Here you can add and remove contacts at any point of time.

| NOTE: You must have admin access privilege to Create, Remove or make an internal member as Admin. All other internal team members can invite external members.

How can I remove contacts from my account?

In contacts page, You can see Remove option in further actions of each contact. Once click on remove it will display alert pop up.
Click on Delete in alert pop up and the contact will be removed from your account. It will also be deleted from all Projects and related Items.

Remove Contacts

||| Once contact is removed from account, that user can not access any information of your account. however, the data related to that removed user will remain in your account.

| Please refer this document to know about how users can re-join or create a new business account after leaving or removed from account by admin. How to re-join into existing account after leaving or removed from account by admin?

Question 3

How can i create a task and sub-task ?

Accepted Answer

Task is the perfect tool to collaborate with everyone. Here you can create tasks for a project or without a project. Tasks allow you to divide your work into parts and allocate it to your team members. Here you can create checklist, track the progress, manage statuses. You can link tasks to files as well.

| Admin have ultimate control over who can create project tasks among project team members. They can control it by using Roles & Permission feature. They can also decide whether estimated hours are mandatory or not while creating task. Kindly refer this document to set estimated hours mandatory. Set Estimated hours field mandatory while adding task?

Let us see how to create a Project Task:

Click on +New Task in Tasks section of project view.

New Task

Select task type from the drop down. Here we have three types of activities as Task, Issue and Request.
Task is default type of activity. You can select activity type as Issue when you want to assign an issue and Issues can be changed to task later on.
Request is a task where anyone from Assigner or Assignee is an external member. The system automatically sets this type to request which can not be changed by user, unless they change the assigner/assignee back to an internal member.

![Activity Types](https://storage.crisp.chat/use

Question 4

Quickly start timer on a recent task

Accepted Answer

Timer

When you want to track time while you work on task you can start timer and create time records. These time records are collected throughout the day and stored under the timesheet for that day. At the end of the working day the user can review the time records, add, edit, delete and then submit the timesheet for approval.

| Timer tray feature at top header will show you recently added time entries and this feature will be available in each module. So you can directly start timer of that recent task from across application.

Quickly start timer on a recent task:

Once the timer has started, it will appear in the respective task and also in the Timer tray window.
You can see which timer is currently running and recently added time entry records in Timer tray in the top header. So you can directly start timer of recent task from timer tray.

Timer Tray

||| NOTE: You can not start timer on closed state tasks. Even in Timer tray, time entries which belong to closed state tasks will be hidden automatically. If you want to start a new timer when the timer is running then you need to save or discard the old one.

Question 5

Getting Started with Redbracket HUB?

Accepted Answer

After successfully created your business account, please follow these steps to help you get started quickly and better implementation of HUB in your organization. You can start using HUB with pre-set commonly used settings. However, HUB allows you to customize it as per your organization’s workflow and processes.

| Please refer this guide to create new business account. How to create a New Business Account in Redbracket HUB ?

Follow the below steps to Getting Started with Redbracket HUB:

1. Customize Profile Settings.

Manage company profile and provide basic information like company logo, company name, established year, staff strength, turnover, company description, address, service locations and submit ID proof.
Set your Time zone in user specific settings to avoid data ambiguity.
Select your account theme color. How can I customize profile settings?

2. Create Internal Team Members.

Create your internal team members first in Contact module. Create internal user by selecting 'Create Internal Member' button, if the user is not registered on Redbracket platform. You can add existing user as internal member if they are already registered on Redbracket and not associated with any account by using ‘Invite’ button.
If you wish to assign tasks and share your files to external members like consultants and cli

Question 6

Brief explanation about files module.

Accepted Answer

Files module will help you to store files of various types, create folders. Collection can be created to keep together related files like site visits photographs and organize your data. This module helps us to maintain versions, associate other files to main files, maintain workflow statuses, and even comment on each file to have a conversation about it with our team members. We can lock the files when we do not want other team members to edit it.

| The files module exists in two places. First one, all the files which are not related to any project are stored in my files. Second one, each project has its own file repository and those files can be accessed by opening the respective project.

Following video will explain below points :

Creating folders and about actions available on folders.
Adding files into Redbracket HUB through local computer or from your cloud storage.
Creating collection to keep together related files.

${youtube}Adding Folders, Files and Collections

Below video will explain about what are the actions we can perform on files :

${youtube}Actions that we can perform on Files

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